UNIVERSITY OF UTAH. Salt Lake City, UT, August, 2014 – Present – Clinical Supervisor • Supervise audiology doctoral students in provision of patient care including diagnostic evaluations, hearing aid and assistive device evaluation, fitting and dispensing. OTICON, INC. Salt Lake City, UT, January, 2011 – July, 2014 – Technical Support Audiologist • Provide solutions, recommendations, training, technical support and education to audiologists, hearing care professionals and consumers regarding Oticon products. SCRIPPS MEMORIAL HOSPITAL. Encinitas, La Jolla and Chula Vista, CA 1989 - 2010 Audiologist/Therapy Supervisor – 1998 – 2010, Staff Audiologist 1989 – 1998 • Supervised 20 Audiology, Speech Pathology and front office staff. Administrative duties included purchasing, budget, vendor relations, employee orientation, supervision and performance review, ensuring compliance with HIPAA, JCAHO and CARF. • Established multi-disciplinary Central Auditory Processing Disorders services • Established multi-disciplinary Balance/Vestibular Rehabilitation services • Established Universal Newborn Hearing Screening program in four-hospital system 2000 – 2010. Served as program director to acquire equipment through competitive bidding processes, wrote policies and procedures, set up appropriate coding and billing practices, provide follow- up services and data management in compliance with state regulations. Trained staff and facilitated yearly California state certification and re-certification surveys. • Worked with systemwide managers committee to standardize billing and coding for multi-disciplinary rehabilitation services to comply with Medicare requirements. • Provided diagnostic evaluations, hearing aid and assistive listening device assessment and dispensing, aural rehabilitation for outpatients and inpatients of all ages in both rehabilitation and acute care settings and industrial audiologic services. • Developed public relations, marketing and public service programs. • Served as Audiology Coordinator supervising staff audiologists at three sites, 1996-1998 • Served as Chair of Scripps Systemwide Point Of Service Decision Making Design Team and Implementation Team, 1997 - 1999. • Taught Achieving Service Excellence customer service classes to employees, 2000-2002.